Reference

What You Agree To When You Use invowork

These terms govern every interaction between you and invowork — from opening your account to placing a wager and requesting a withdrawal through JazzCash, Easypaisa, or Raast.

Account Eligibility RulesPayment & Withdrawal PolicyDispute Resolution PathAccount Suspension ConditionsGoverning Jurisdiction
invowork What You Agree To When You Use invowork
ACCOUNT PROTECTION

How We Protect Your Account and Data

Your account security and the handling of your personal information are governed by these terms alongside our privacy policy. We keep your data only as long as your account remains active or as required under applicable law, and we do not share payment details — including your JazzCash or Easypaisa wallet number — with third parties beyond what is necessary to process your transactions.

Data Retention

We hold account and transaction records for the period required under Pakistani law. Once your account is closed, personal data is deleted or anonymised within the timeframe set out in our privacy policy.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage cookie choices through your browser; blocking functional cookies may affect account access.

Account Security

Each login is verified through a one-time PIN sent to your registered mobile number. If you suspect unauthorised access, contact support immediately via live chat — we can freeze your account within minutes.

Requesting Changes

You can request a correction to your personal data or ask what information we hold by contacting support with your account ID. We will respond within the timeframe set by applicable data rules.

TERMS QUERIES

Reach Us About Your Account Terms

If any clause in these terms is unclear, or you want to flag a concern about how they have been applied to your account, our support team handles policy queries directly. You can reach us through live chat inside the lobby, by email, or through our WhatsApp line — all three channels connect to the same Pakistan-based support queue.

Team online

Live Chat

Open the chat icon from inside your account dashboard. Policy and account queries are handled in the same queue as general support, so you do not need a separate contact path.

Email Support

Send your terms-related question or formal dispute notice to our support address. Include your account ID so we can pull your record and reply with the relevant clause.

WhatsApp

Our WhatsApp line is available for account and policy questions. Share your query in plain English and our team will respond with the applicable terms reference.

Common Questions About These Terms

These answers cover the clauses our users ask about most. If your question is not here, reach out through live chat or email with your account ID and the specific clause you need clarified.

We publish any update to these terms on this page with a revised date at the top. Continued use of your account after that date means you accept the updated version. For significant changes, we will notify you via your registered email.

We can suspend or close an account immediately if we detect a breach of these terms or fraudulent activity. In other cases we aim to notify you first, and any balance is reviewed before a final decision on withdrawal is made.

Send a written dispute to our support email with your account ID, the transaction reference, and the outcome you are seeking. We will review the case and respond with our finding, referencing the applicable clause.

Eligibility to use the platform depends on your local law. These terms are interpreted in line with the jurisdiction applicable to your account region, and disputes follow the resolution path set out in the full terms document.

These terms allow only one account per person. Duplicate accounts may be closed and any associated balance held pending a review. If you have lost access to your original account, contact support to recover it instead of registering again.

Contact support by email with your account ID and a data access request. We will confirm what records we hold and provide them in the format available to us, within the timeframe required under applicable rules.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.